Inventory - Odoo

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Custom Returns Operation

10 XP

In this video, learn how to create a custom operation to handle returns. 0:00 Intro 1:00 Configure returns operation 2:54 Add returns operation to delivery operation 4:03 Process return order 6:10 Conclusion **Check out more Odoo tutorials** - Processing Returns for Repairs: www.youtube.com/watch?v=oAWC8x7ij7U - Inventory playlist: https://www.youtube.com/watch?v=oxW22KBPsVU&list=PL1-aSABtP6ACBCPEZqo3sGGK48sP3xS4U&pp=gAQB **App documentation** - Product tracking: www.odoo.com/documentation/17.0/applications/inventory_and_mrp/inventory/product_management/product_tracking.html - All Inventory docs: www.odoo.com/documentation/17.0/applications/inventory_and_mrp/inventory.html **See what Odoo can do for you!** - Schedule a demo: https://www.odoo.com/r/Qgz - Start a free trial: https://www.odoo.com/r/OSs

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1. What is one major benefit of creating a custom "Returns" operation type in Odoo?

It automatically issues a full refund to the customer's bank account without any human intervention. It allows returns to be grouped separately from other receipts, making them easier to manage and monitor. It reduces the physical weight of the returned products to save space in the warehouse.

2. Which "Type of Operation" should be selected when creating a custom operation for handling customer returns?

Receipt. Delivery. Manufacturing Order.

3. What happens if a quality check (QCP) fails during the return process in this specific workflow?

Odoo automatically deletes the product from the database to keep the inventory clean. The product is sent back to the customer immediately with an angry note. The product can be sent to a specific "Failure Location" for damaged goods instead of the regular stock.

Inventory - Odoo

Custom Returns Operation

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